Homes by Avi Alberta Single-Family and Avi Urban excelled at the recent H.O.M.E. Awards, taking home some of the night’s most regarded honours.
The Home Owner Mark of Excellence (H.O.M.E.) is a third-party certification program for new home builders which achieve a superior rating for customer satisfaction, as rated by their customers. The eighth annual H.O.M.E. awards ceremony celebrates those companies who have achieved exceptional customer service scores through 2017.
Homes by Avi Group of Companies took home the following accolades:
- Best Customer Experience, Edmonton & Area, Single-Family, 150+ Homes – Homes by Avi, Edmonton
- Builder of Choice – Homes by Avi, Edmonton single-family
- Builder of Choice – Homes by Avi, Calgary single-family
- Builder of Choice – Avi Urban (multi-family)
The Best Customer Experience award and the Builder of Choice award is calculated by highest score across best employee, trade and customer satisfaction.
“Avi Urban is especially proud to be recognized as a Builder of Choice through the Customer Insight program as the results are based solely on the responses provided by our customers, our trades, suppliers and our employees,” says Avi Urban President Charron Ungar. “Ultimately, the ability to provide an exceptional homebuying experience is one that involves the entire team and together we have been named the Builder of Choice because all three aspects of that process are running well. Our founding principles are to create a great work environment, encourage a collaborative environment with our trades, and deliver on our promises to our homebuyers. To receive recognition through this award gives us a great feeling of achievement and drives our team to an even higher performance standard in the future.”
Alice Mateyko, president of Homes by Avi Alberta’s single-family division, adds “Homes by Avi was founded on the guiding principle of customer satisfaction with the most important home we build, being the one for you, the customer. Being recognized for these awards is a true accomplishment because it comes directly from our customers. And in the case of being recognized as Builder of Choice, we owe thanks to our employees, trades and customers for awarding us with this special honour.”